Services

Integrated solutions for document management

Document storage and custody

Secure, long-term safekeeping for your critical records

Description

At Docusafe your documents are in the best hands. Our specialized warehouse, with capacity for more than 60,000 boxes, meets the highest conservation and security standards. We provide an environment protected against fire, pests and unauthorized access, monitored 24 hours a day.

What does this service include?

  • Intake, classification and organization of documents according to the client’s needs.
  • Storage in secure facilities with controlled access, 24/7 monitoring and optimal environmental conditions (temperature, humidity and fire protection).
  • Inventory and fast-location systems using unique codes to guarantee the traceability of every document.
  • Custody of confidential or sensitive documents under restricted-access protocols.
  • On-demand retrievals: request any file and we deliver it physically or digitally (scanned) in the shortest possible time.
  • Secure transport of documents to and from your offices.

Benefits

  • Optimization of physical space in your offices.
  • Reduction of operating and administrative costs.
  • Fast, controlled access to your historical or current records.
  • Regulatory compliance in document management.
  • Peace of mind and legal backing in audits or legal proceedings.

Digitization and copying

Turn your physical documents into digital assets

Description

Make your information easier to access and manage with our high-quality digitization and copying services. We convert your documents into secure, organized digital formats and streamline your workflows.

What does this service include?

  • Digitization of physical documents (individually or in batches) using high-resolution equipment.
  • Conversion of documents to multiple digital formats: PDF, JPG, TIFF and others.
  • High-quality document copying, with enlargement and reduction options where required.
  • Handling of confidential files under security and confidentiality protocols.

Benefits

  • Fast, secure access to your information from any device.
  • Better document organization and file traceability.
  • Greater operational efficiency and fewer human errors.
  • Compliance with sustainability and digitization policies.

Organization and indexing

Put your archive in order and find what you need instantly

Description

Our expert team organizes and indexes your documents logically and efficiently. We build custom classification systems so you can locate any piece of information quickly and easily through our web portal.

What does this service include?

  • Structured classification of documents
  • Physical and/or digital ordering following custom standards and criteria.
  • Precise indexing that makes document search fast and efficient.
  • Search and retrieval systems integrated with the document management platform.

Benefits

  • Professional organization: goodbye to document chaos.
  • Fast, precise searches: save time and effort.
  • Full control: know the location and status of every document.
  • Better productivity: your team works more efficiently.

24-hour delivery

Your files in your hands the next day

Description

Request any file in custody and we deliver it within 24 hours — physically at your offices or digitized through the web portal.

What does this service include?

  • Requests through the web portal, with status tracking for every delivery.
  • Physical delivery to your offices by secure transport.
  • Digital delivery: the file scanned and available in the portal.

Benefits

  • Operational continuity: no waiting days for a document.
  • One channel to request, receive and return files.

Certified document destruction (with recycling)

Secure, responsible disposal of confidential documents

Description

Meet data-protection regulations and protect your company’s and your clients’ sensitive information with our certified destruction service. We guarantee the total elimination of documents, with a recycling option for a sustainable approach.

What does this service include?

  • Classification and control of the material to be destroyed, with traceability and records from collection through final destruction.
  • Certified mechanical destruction using industrial-grade shredders that meet international standards, ensuring documents are completely illegible.
  • Issuance of a destruction certificate as legal and documentary backing for the process.
  • Scheduled or on-demand options, adapted to the volume and frequency your company needs.

Benefits

  • Protection of confidential information belonging to clients, employees and the company itself.
  • Compliance with personal-data protection regulations and records laws.
  • Prevents leaks of sensitive or strategic data.
  • Reduced legal and reputational risk.
  • A contribution to sustainability: the waste generated is recycled responsibly.

Document management software

Our digital solution for end-to-end document management, designed to streamline, automate and secure the document administration processes inside your organization. It is an intuitive, secure and scalable platform that gives you full control of your information in digital form, from intake through archival or destruction. It offers an agile, friendly experience adapted to different industries: legal, financial, education, health and government, among others.

Main features

  • Online inventory of your documents and files
  • Version management and change control, with a full modification history.
  • Access control by level and user, guaranteeing security and traceability.
  • Advanced search by keyword, date or category.
  • Service request generation: collection, delivery, scanning, copying and secure destruction.

Benefits for companies

  • Time saved on searches and administrative processes.
  • Better decision-making thanks to immediate access to key information.
  • Compliance with document management and data protection regulations.

Customization and support

  • We adapt the platform to your specific needs.
  • Initial training and ongoing technical support.
  • Regular system updates with security and functionality improvements.

SOC 2

Our SOC 2 certification reflects our commitment to security. We maintain the highest standards in managing our clients’ data, something that has been validated by an external auditor. This independent certification confirms that our security controls meet the strict principles of the AICPA (American Institute of Certified Public Accountants).

SOC 2 certification seal